Latest Annoucements

Strategic DX is recognized with a 2021 Platinum Dealers' Choice Award for Customer Retention.

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Strategic DX

September 2021

Strategic DX at Digital Dealer Conference and Expo

Visit us at booth #1113

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Strategic DX

September 2021

Digital Retailing vs. Digital Lifecycle: The Massive Revenue Difference

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Strategic DX

September 2021

Strategic DX is a lead sponsor at Agent Summit in Las Vegas

Strategic DX is a lead sponsor at Agent Summit in Las Vegas at the Bellagio Resort. Schedule an appointment to see the unprecedented horsepower of delivering Digital Lifecycle.

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Strategic DX

August  2021

Strategic DX CEO contributes to the State of Automotive F&I

"When asked to highlight what 2021 has in store for the automotive industry — and F&I specifically — our team of experts left no stone unturned. From automotive trends..."

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Strategic DX

June 2021

Sell a car verse earn a customer. What's your strategy?

Why is customer retention so poor in the auto retailing industry? The answer is in the name..."auto retailing". The primary mission of the auto retailing industry is interpreted by the customer to buy a car...and hopefully some F&I products too.

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Strategic DX

January 2021

Every company in the history of sales has their value proposition. This is a, “Our company is truly different from everyone else and valuable because...”

Do you uniquely solve a significant problem or innovate a new opportunity that wouldn’t otherwise exist if not for your contribution?

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Strategic DX

October 2020

F&I PROVIDERS: In the customer's digital ownership lifecycle journey (research - acquire - retain), are you part of the solution or problem?

Where do you stand with delivering great customer experience? Surveys reveal, 82% of companies believe they are meeting customer expectations regarding experience.

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Strategic DX

September 2020

How much has changed in ten years?...or even in this moment? The real question is...have you evolved to capitalize on those changes?

Do you remember the time when smartphones didn't exist? It's been around that long! The modern day smartphone was introduced by Steve Jobs on June 29, 2007, over thirteen years ago...

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Strategic DX

August 2020

A customer shows up at their selling dealer's service drive for F&I support. Do you know what happens next?

A customer needs F&I product support. They may search for their paper contract and look for the section that says "file a claim"...

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Strategic DX

August 2020

It's not if we connect, but how we connect to our customers that inspires additional revenue/retention...or not.

It's a startling fact, that 7 out of 10 customers never return to their selling dealer...even after painstakingly selecting them and making a major purchase decision to buy a vehicle from...

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Strategic DX

July 2020

Are you looking in the right direction?

Consider this...many F&I administrators today are promoting the logic and their support for digital retailing when they are still primarily using analog...

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Strategic DX

July 2020

Is the goal of digital engagement only customer acquisition (digital retailing)?

The real currency of an Amazon-like experience isn't the one time digital purchase. It's the iron clad loyalty earned from delivering the whole frictionless digital experience...

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Strategic DX

July 2020

Digital engagement and customer experience is today's battlefield where business is earned, retained or lost...and that shouldn't end at the point-of-sale

Watch the video by pressing the play button below:

Strategic DX

July 2020

Online claim forms and one product apps are NOT a desired digital engagement

Watch the video by pressing the play button below:

Strategic DX

June 2020

Technology Challenge Winner

Technology Challenge Winner (2 years in a row!) Thank you to all those who support and voted for Your Dealer Experience, winner of the Industry Summit Technology Challenge in New Orleans, LA.

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Strategic DX

December 2019

Technology Challenge Winner

Strategic DX is proud to announce having won first place in the Industry Summit 2018 Technology Challenge at the Caribe Royale Orlando in Orlando, FL.

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Strategic DX

October 2018

New Features

Strengthening the intuitive connection between the customer, dealer, third party administrator and service provider is our dedicated mission. We're continuously elevating the core tenants of customer experience, internal efficiencies and dealer engagement to dramatically improve revenue and meaningful customer retention

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Strategic DX

September 2018