Latest Annoucements

NADA

NADA Convention Dallas

Meet with Strategic DX - Your Dealer Experience at the 2023 NADA Convention in Dallas.

NADA Website
Strategic DX

January 26th-29th

Industry Summit

Industry Summit

Join the Strategic DX team in Las Vegas at the Industry Summit Nov 14-16, where we’ll engage, illuminate and learn how to enhance Your Dealer Experience. Industry Summit is designed to meet the needs of dealers, managers and front-end staff tasked with building compliant and technology-driven processes in the F&I, RV, reinsurance, and technology arenas.

Industry Summit
Strategic DX

November 2022

MRC Con

MRC Event

Ready to help define "Modern Retailing"? Join us the the MRC (Modern Retailing Conference) in Palm Beach Florida 13-15 November. Immerse yourself in three days of interactive workshops, groundbreaking strategies, new products, and intuitive speakers to help you and your team develop an advanced retail strategy.

MRC Website
Strategic DX

November 2022

C Suite

The C Suite Automotive Summit - Palm Beach, FL

November 12 - Steve Apicella is speaking at this private event, "Should Modern Retailing End with The Vehicle Sale?".

CXO Summit Website
Strategic DX

November 2022

MAP Connected Website

Vehicle Service & Warranty Lifecycle Summit - Detroit October 25-26

Join Steve Apicella for a roundtable discussion, "Increasing CX & Retention Through Post Sale Digitalized F&I Products And Services” at the must attend annual gathering for warranty and aftercare stakeholders.

MAP Connected Website
Strategic DX

October 2022

Digital Dealer

Digital Dealer - Las Vegas October 11-13

Meet with us at the leading digital-focused conference & expo for auto dealerships!

Digital Dealer Website
Strategic DX

October 2022

ASOTU Con

ASOTU CON

Join us at the ASOTU CON event in Philadelphia 11-13 September. ASOTU CON is a first-of-its-kind automotive conference that feels like TED talks meets SXSW. The event will allow you to experience bursts of engaging insights through meaningful engagement with the best and brightest in and beyond the automotive industry.

ASOTU CON Website
ASOTU CON Ticket Page
Strategic DX

September 2022

Strategic-DX

It's only a leadership decision away...

When legions of customers don’t like and distrust the conventional car buying process and those customers that do buy, many don’t return to their selling dealer thereafter, what is our great industry missing?

Learn More
Strategic DX

August 2022

AWA Award Winners - 2022

2022 AWA Award Winner

Strategic DX - Your Dealer Experience wins an AWA Award for F&I. Leaders are delivering "what’s next" to their customers today, while their competitors are still contemplating "what's now".

Read more here
Strategic DX

March 2022

We're proud to be considered for the 2022 AWA Awards

Winners will be announced at a ceremony on Thursday, March 10 at the Aria Hotel in Las Vegas.

Read more here
Strategic DX

March 2022

Join us at NADA to experience:

The revenue, retention, operational efficiencies and competitive differentiation of Your Dealer Experience, delivering digital lifecycle beyond digital retailing.

Read more here
Strategic DX

March 2022

Strategic DX is recognized with a 2021 Platinum Dealers' Choice Award for Customer Retention.

Read more here
Strategic DX

September 2021

Strategic DX at Digital Dealer Conference and Expo

Visit us at booth #1113

Read more here
Strategic DX

September 2021

Digital Retailing vs. Digital Lifecycle: The Massive Revenue Difference

Read more here
Strategic DX

September 2021

Strategic DX is a lead sponsor at Agent Summit in Las Vegas

Strategic DX is a lead sponsor at Agent Summit in Las Vegas at the Bellagio Resort. Schedule an appointment to see the unprecedented horsepower of delivering Digital Lifecycle.

Read more here
Strategic DX

August  2021

Strategic DX CEO contributes to the State of Automotive F&I

"When asked to highlight what 2021 has in store for the automotive industry — and F&I specifically — our team of experts left no stone unturned. From automotive trends..."

Read more here
Strategic DX

June 2021

Sell a car verse earn a customer. What's your strategy?

Why is customer retention so poor in the auto retailing industry? The answer is in the name..."auto retailing". The primary mission of the auto retailing industry is interpreted by the customer to buy a car...and hopefully some F&I products too.

Read more here
Strategic DX

January 2021

Every company in the history of sales has their value proposition. This is a, “Our company is truly different from everyone else and valuable because...”

Do you uniquely solve a significant problem or innovate a new opportunity that wouldn’t otherwise exist if not for your contribution?

Read more here
Strategic DX

October 2020

F&I PROVIDERS: In the customer's digital ownership lifecycle journey (research - acquire - retain), are you part of the solution or problem?

Where do you stand with delivering great customer experience? Surveys reveal, 82% of companies believe they are meeting customer expectations regarding experience.

Read more here
Strategic DX

September 2020

How much has changed in ten years?...or even in this moment? The real question is...have you evolved to capitalize on those changes?

Do you remember the time when smartphones didn't exist? It's been around that long! The modern day smartphone was introduced by Steve Jobs on June 29, 2007, over thirteen years ago...

Read more here
Strategic DX

August 2020

A customer shows up at their selling dealer's service drive for F&I support. Do you know what happens next?

A customer needs F&I product support. They may search for their paper contract and look for the section that says "file a claim"...

Read more here
Strategic DX

August 2020

It's not if we connect, but how we connect to our customers that inspires additional revenue/retention...or not.

It's a startling fact, that 7 out of 10 customers never return to their selling dealer...even after painstakingly selecting them and making a major purchase decision to buy a vehicle from...

Read more here
Strategic DX

July 2020

Are you looking in the right direction?

Consider this...many F&I administrators today are promoting the logic and their support for digital retailing when they are still primarily using analog...

Read more here
Strategic DX

July 2020

Is the goal of digital engagement only customer acquisition (digital retailing)?

The real currency of an Amazon-like experience isn't the one time digital purchase. It's the iron clad loyalty earned from delivering the whole frictionless digital experience...

Read more here
Strategic DX

July 2020

Digital engagement and customer experience is today's battlefield where business is earned, retained or lost...and that shouldn't end at the point-of-sale

Watch the video by pressing the play button below:

Strategic DX

July 2020

Online claim forms and one product apps are NOT a desired digital engagement

Watch the video by pressing the play button below:

Strategic DX

June 2020

Technology Challenge Winner

Technology Challenge Winner (2 years in a row!) Thank you to all those who support and voted for Your Dealer Experience, winner of the Industry Summit Technology Challenge in New Orleans, LA.

Read more here
Strategic DX

December 2019

Technology Challenge Winner

Strategic DX is proud to announce having won first place in the Industry Summit 2018 Technology Challenge at the Caribe Royale Orlando in Orlando, FL.

Read more here
Strategic DX

October 2018

New Features

Strengthening the intuitive connection between the customer, dealer, third party administrator and service provider is our dedicated mission. We're continuously elevating the core tenants of customer experience, internal efficiencies and dealer engagement to dramatically improve revenue and meaningful customer retention

Read more here
Strategic DX

September 2018